Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
Third-party marketing automation vs. native CRM tools
Though many CRM platforms offer native marketing automation tools, many organisations find it beneficial to use a third-party application, such as Eloqua or Marketo. Read more in this e-guide.
News : Business applications
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May 14, 2021
14
May'21
More former subpostmasters have criminal convictions quashed
Two former subpostmasters pushed to the brink of suicide after being convicted for financial crimes, finally have their names cleared
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May 12, 2021
12
May'21
Fujitsu bags £3bn in public sector contracts while software errors wreck the lives of subpostmasters
The supplier at the centre of the Post Office Horizon scandal has so far escaped the ramifications of its role in the biggest miscarriage of justice in UK history
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May 12, 2021
12
May'21
Engineering firm Briggs of Burton maps global expansion with SAP’s Rise service
Briggs of Burton, an engineering firm that makes hygienic equipment for drinks, food and pharmaceutical companies, has chosen SAP’s Rise service to guide its global expansion, initially in China
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May 11, 2021
11
May'21
How the British Red Cross harnessed digital mapping honed abroad for the domestic Covid-19 crisis
The British Red Cross and the Voluntary and Community Sector Emergencies Partnership have been putting digital mapping to work throughout the Covid-19 pandemic to help match human needs to local organisations
In Depth : Business applications
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Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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Customer experience market made leap forward during pandemic
The discipline of customer experience management made significant advances during the Covid-19 crisis, according to practitioners and advocates Continue Reading
Blog Posts : Business applications
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Beware the Application Complexity Monster
How many new applications, tools, devices, and cloud services have you introduced into your environment over the past few years? Now think about how much you got rid of over that same period, i.e. ... Continue Reading
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All Things Migration
So, in recent blogs I've talked about all things migration-wise; Windows migration issues and the testing thereof, migrating to the cloud, even migrating the cloud back to OnPrem, from OnPrem to ... Continue Reading
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Tech startups can be the creation of anyone intimate with a business challenge
The creation of tech startup Trint by a journalist brings home the importance of intimacy with a business problem Continue Reading
Opinion : Business applications
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Why the Post Office Horizon scandal kept me awake at night
Reverend Richard Coles tells Computer Weekly why there needs to be a statutory public inquiry into the Post Office Horizon scandal Continue Reading
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How to tackle intellectual property crime
Crimes against intellectual property are big business for organised crime groups, commercial competitors and foreign states alike. In the first of a series of legal columns, David Cowan offers a practical approach Continue Reading
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Post Office’s full and final settlement with Horizon scandal victims in plain English
The legal settlement with subpostmaster victims of the Horizon scandal that the government and the Post Office say is “full and final” is anything but Continue Reading
Videos : Business applications
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CW500 Interview: Daniel Hulme discusses artificial intelligence (AI)
Daniel Hulme, CEO of Satalia and director of University College London’s business analytics MSc, talks about artificial intelligence (AI) and its impact on businesses
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Lauri Love: how reformed hackers halted the WannaCry virus
Lauri Love presents a compelling story of the WannaCry malware that nearly brought down the NHS, and the behind the scenes work of former hackers, and security researchers that helped to prevent lives being lost. Love is facing extradition to the US after allegedly taking part in a hacking protest over the death of internet pioneer Aaron Swartz, who faced jail for using a hidden computer to downloading academic journals at MIT.
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Blockchain: why and how are companies deploying digital ledgers
In this video we speak to Juniper Research about the findings from its latest research into the rollout of Blockchain