Business process management (BPM)

Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, executing improvements, monitoring the improved process and continually optimizing it.. See complete definition.

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May 12, 2021 12 May'21
Engineering firm Briggs of Burton maps global expansion with SAP’s Rise service

Briggs of Burton, an engineering firm that makes hygienic equipment for drinks, food and pharmaceutical companies, has chosen SAP’s Rise service to guide its global expansion, initially in China
May 07, 2021 07 May'21
Monmouthshire County Council digitises HR with Zellis cloud

Monmouthshire County Council is using a cloud HR system from Zellis as part of its digital transformation programme, aimed at being lean and agile
April 22, 2021 22 Apr'21
SAP Q1 2021: Revenue nudges up 2% year-on-year, S/4 adoption up 2.5% on prior quarter

SAP has reported first quarter 2021 revenue of €6.35bn, up 2% on the same year-ago quarter. Cloud revenue has increased by 1% year-on-year, and S/4 adoption is up 2.5% on the previous quarter
April 16, 2021 16 Apr'21
SAP users identify data skills shortage as importance of analytics spikes

Research from the SAP UK & Ireland User Group has demonstrated a data skills dearth among users and a delay in using the SAP Hana in-memory database until full S/4 Hana ERP implementations

Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future

Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career and the region’s future Continue Reading
Business process automation expansion could founder on IT drift from business focus

Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again? Continue Reading
How business software can stay clear of digital addiction

Consumer software is notoriously and deliberately addictive. Should companies and B2B IT emulate that or take the high ground of avoiding the spread of user digital addiction? Continue Reading

How to thrive in the post-Covid world – 5 tips for success

This is a guest blogpost by Gordon Wilson, CEO, Advanced It would be an understatement to say that Covid-19 has disrupted the way the world does business. How we now operate has to be set in a new ... Continue Reading
Business performance management 14 years on: still chasing the real-time dream

As our contribution to the bit of fun that is Throwback Thursday, we're taking a regular stroll in the Freeform Dynamics archives. “Continuous innovation and real-time steering are needed in the ... Continue Reading
CTRL, ALT, REPEAT – Why short-sighted digitisation strategies may see businesses revert to analogue

This is a guest blogpost by Stuart Bernard, Iron Mountain’s VP of Digital Solutions. In it he writes about a new study suggesting Covid-driven digitisation of business processes could be ... Continue Reading

Driving digitisation: open standards in process automation

Organisations often can’t take advantage of advances in digital technology due to the lack of interoperability in their IT systems in different facilities, but open standards promise a way forward Continue Reading
Let’s have some more straight talking on AI and robotics

How do you ensure artificial intelligence grows with your business and does not turn into an assortment of technologies that may be fantastic but don’t integrate or scale well? Continue Reading
How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading

CW500: Bob Harris, Channel 4

In this CW500 Club video, Bob Harris, Channel 4 talks to Computer Weekly about the realities of turning big data into business benefits.