Business process management (BPM)

Business process management (BPM) is a structured approach to improving the processes organizations use to get work done, serve their customers and generate business value.. See complete definition.

June 28, 2022 28 Jun'22
African health charity integrates digital tools with Cognizant

IT services supplier is working with African health charity to integrate digital tools through a five-month project
June 28, 2022 28 Jun'22
Executive interview: Chris Conradi, chief digital officer, FSN Capital

Chris Conradi is taking his learnings at Google into the private equity industry at Norway’s FSN Capital
May 13, 2022 13 May'22
Organisational silos hampering integration efforts in Asia

Many organisations in Asia still approach integration in silos, choosing to build hard coded integrations that tend to be brittle and more prone to failure
May 11, 2022 11 May'22
Sapphire 2022: Klein majors on sustainability and supply chain resilience

At SAP’s first in-person Sapphire customer conference in three years, CEO Christian Klein and his top team revisited the themes of sustainability and supply chain resilience, which were prominent in 2020 and 2021

How algorithmic automation could manage workers ethically

Managing workers by algorithm and automated process has generated ethical problems aplenty. Can such means be pressed into the service for a more ethical mode of worker management? We find out Continue Reading
How data analytics drives wind turbine power generation

Data analytics and related software lies behind the burgeoning wind turbine industry, with predictive maintenance to the fore. We find out how Continue Reading
Mining for intelligence: Why business process intelligence makes for agility

Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading

B2B tech skills as the Cinderella of public policy

When government ministers or their policy wonks think of technology and the economy, you can virtually guarantee they are thinking of consumer tech companies, mostly from the west coast of the US. ... Continue Reading
The Wikipedia Effect on digital transformation: collaboration not dictatorship

This is a guest blogpost by Gero Decker, General Manager SAP Business Process Intelligence & Co-founder of Signavio. Despite the growing importance of successful digital transformation, a ... Continue Reading
Why and how RPA differentiation must advance beyond hype

This is a guest blogpost by Jason Kingdon, chairman and CEO, Blue Prism Robotic Process Automation’s potential to transform the way we work means every technology vendor under the sun is now ... Continue Reading

Harness data to make better business conversations

Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading
Reaching the data gold standard: dream or reality?

The pandemic has forced businesses to adopt digital technology at a record pace but most organisations find themselves at the beginning of a long journey towards making the most of their data Continue Reading
Driving digitisation: open standards in process automation

Organisations often can’t take advantage of advances in digital technology due to the lack of interoperability in their IT systems in different facilities, but open standards promise a way forward Continue Reading